The Outside Sales Manager is responsible for generating new season ticket, mini plan, single game and group sales revenue for all four ticketed sports; as well as managing some existing accounts and renewals. This position is responsible for oversight of up to a five person sales team with the primary objective of building relationships and generating revenue for Ole Miss Athletics through outbound phone calls, face-to-face meetings and stewardship of prospective clientele. It is the Outside Sales Manager’s responsibility to enhance fan experience through building customer relationships, and excellent customer service through communication tailored to benefit the specific needs of each customer.
•Serve as an outbound sales leader in the development of the premium, season, and group ticket sales plans for the athletics department.
•Responsible for making a minimum of 60 outbound calls daily.
•Oversee the management of up to a five person sales team including the hiring, onboarding, and continuous development of the staff.
•Build and distribute strategic call campaigns and monitor results through customized reporting in Salesforce.
•Oversee the development of monthly, quarterly, and annual outside sales goals including identifying prospective clientele, as well as monitoring of effectiveness of the training programs.
•Responsible for the implementation and execution of ticket sales plans designed to meet or exceed the annual revenue goals set forth by the organization.
•Increase ticket sales revenue with a primary focus on season tickets, premium seating options, single game and group sales for all four ticketed sports: Football, Men’s Basketball, Women’s Basketball and Baseball.
•Actively discover new revenue streams including the cross selling of multiple sports, up-selling existing clients and marketing to new audiences.
•Maintain and manage database of clients and prospects by organizing accounts in CRM, creating new lead generation opportunities and call lists.
•Coordinate with members of ticket operations, development and marketing staff with regards to the development, execution and maintenance of a multi-faceted sales calendar.
•Proactively create opportunities for new business through up selling opportunities and referrals from existing customers.
•Work home games during the season, and outside events as scheduled.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Minimum of 2 years of related experience
Knowledge, Skills and Attitudes:
Ability to communicate effectively in both oral and written form.
Passion for sales and the willingness to learn.
Self-starter with strong work ethic and high attention to detail and strong time management skills.
Ability to handle difficult and stressful situations with professional composure.
Ability to maintain effective interpersonal relationships.
Ability to recognize, analyze, and solve a variety of problems.
Ability to effectively plan, delegate and/or supervise the work of others.
Ability to lead, motivate, develop and train others.
Commitment to the University’s core values.
About Ole Miss Athletics
The Ole Miss Athletics Foundation is the fundraising entity for the Department of Intercollegiate Athletics at The University of Mississippi. The mission of the Athletics Foundation is to provide integral financial resources for the Ole Miss Athletics Department.