Director of Ticket Operations in Mount Pleasant, MI for Central Michigan University

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Director of Ticket Operations
Primary responsibilities are to manage all facets of ticketing operations for the Athletics Department and to serve as the day to day liaison with combined university box office (Ticket Central). Creates and executes the operations calendar. Assists with hiring, training and supervision of student staff. Develops/maintains strong policies and procedures for ticket operations. Directs customer service initiatives as it relates to ticketing and fulfillment; season ticket renewals and mailings. Executes priority seating and parking for athletic donors. Prepares and manages ticket operations for all ticketed events. Prepares and manages away football games. Works with compliances and Jump Forward system to oversee pass list protocol for home ticketed events. Works with Chippewa A


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